cURL
curl --request POST \ --url https://rdp.sh/api/v1/tickets/{ticket}/reply \ --header 'Authorization: <api-key>' \ --header 'Content-Type: application/json' \ --data ' { "message": "<string>" } '
{ "status": true, "message": "<string>", "comment": { "id": 123, "comment": "<string>", "user": { "id": 123, "name": "<string>" }, "staff": true, "created_at": "<string>" } }
Add a reply to an existing support ticket. Cannot reply to closed tickets.
Ticket ID
The reply message content
1 - 5000
Reply added successfully.
true
"Reply added successfully"
Ticket comment object.
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