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Overview

After purchasing your Windows server, you can connect via Remote Desktop Protocol (RDP). This guide shows you how to connect from different operating systems.

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Find Your Credentials

Before connecting, you’ll need the following information from your Dashboard:
Click on your server in the dashboard to see all credentials.

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Establish Connection

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Windows Remote Desktop Client

The RDP client is built into Windows.
1

Open Remote Desktop

Press Win + R, type mstsc, and press Enter.Alternatively: Search for “Remote Desktop” in the Start menu.
2

Configure Connection

  1. Enter the IP Address (e.g., 185.193.xxx.xxx)
  2. If using a different port: IP:Port (e.g., 185.193.xxx.xxx:33890)
  3. Click Connect
3

Log In

  1. Enter the Username: Administrator
  2. Enter the Password from your dashboard
  3. Click OK
You can click “Yes” on the certificate warning - this is normal for new servers.

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Advanced Options

Click Show Options for additional settings:
  • Display: Adjust resolution and color depth
  • Local Resources: Share printers, clipboard, drives
  • Experience: Optimize connection quality

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Troubleshooting

Possible causes:
  • Server is still starting (wait 1-2 minutes after deployment)
  • Wrong port (check dashboard)
  • Firewall blocking port 3389
Solution: Check in the dashboard if the server is “Running” and if the firewall allows RDP.
Possible causes:
  • Copy-paste error (spaces at beginning/end)
  • Password was changed
Solution: Copy the password again from the dashboard. If you changed it and forgot it, you can reinstall the server.
Optimizations:
  • Reduce color depth (16-bit instead of 32-bit)
  • Disable visual effects
  • Select “Slow connection” in options
  • Use a location closer to you
Solution:
  1. Wait 30 seconds - Windows may still be loading
  2. Press Ctrl + Alt + End and select “Task Manager”
  3. If nothing helps: Restart the server in dashboard (Power → Restart)

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Security Tips

Change the default password immediately after your first login!
1

Change Password

  1. Press Ctrl + Alt + End on the Remote Desktop
  2. Click Change a password
  3. Enter the old password and a new secure password
2

Install Windows Updates

  1. Open Settings → Windows Update
  2. Install all available updates
  3. Restart the server if needed

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Next Steps

Configure Firewall

Protect your server with firewall rules

Set Up SSH Keys

Secure authentication without passwords